Monitoraggio in tempo Reale
Il cotellino svizzero per avere una visione completa della tua rete
What every organization should monitor ?
A stoppage of just one day (24 hours) might seem short, but in today’s digital economy, it acts as a revealing “crash test” of a company’s fragility or resilience. For a business leader, the goal is not to ask technical questions (that is the role of the CIO or IT service provider), but rather strategic, financial, and operational questions. Here are the crucial questions that an executive must ask themselves to assess the impact of a 24-hour network paralysis, categorized by critical domain
Direct Financial Impact (The immediate cost)
This is often the primary concern. It’s not just about lost revenue, but also wasted costs.
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The Revenue Question: “What is the average amount of revenue we generate or process per day? How much of this sum is permanently lost (e.g., e-commerce, real-time services) vs. simply deferred?”
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The ‘Sunk’ Fixed Costs Question: “How much does a day of salaries, rent, and various subscriptions cost us for employees who absolutely cannot work?”
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The Penalties Question: “Do we have client contracts with strict SLAs (Service Level Agreements) that trigger immediate financial penalties in the event of a 24-hour delay (delivery, service provision)?”
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The Remediation Cost Question: “Do we have an estimate of the cost of an emergency intervention (cybersecurity providers, overtime for internal IT teams) for one day?”
Operational Impact (The ability to function)
This section evaluates the company’s actual dependence on its IT tools.
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The Critical Dependence Question: “What are the 3 to 5 vital functions of the company that stop completelywithout the network (e.g., order taking, logistics shipping, billing, connected production line)?”
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The Plan B Question (Degraded Mode): “Can our teams operate in ‘degraded mode’ for 24 hours? Do we have pen-and-paper procedures, non-VoIP phones, or independent 4G access to ensure minimum service?”
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The Catch-up Question: “If activity stops for 24h, how long will it take to catch up on the accumulated backlog once the network is restored? (The famous ‘backlog effect’). Will we have to pay overtime the following weekend?”
Data and Legal Impact (The hidden risk)
Paralysis is often the symptom of a more serious problem, such as ransomware.
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The Data Integrity Question (RPO – Recovery Point Objective): “If we have to restore systems, how many hours of ‘unsaved’ work will we lose? The last hour? The entire last day?”
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The Data Leak Question (The double risk): “Is paralysis the only problem, or is it accompanied by an exfiltration (theft) of sensitive data (client, HR, intellectual property)? Do we need to prepare for a ransom demand?”
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The Compliance Question (GDPR): “If personal data is potentially affected, are we ready to assess the situation in order to notify the regulatory body (e.g., CNIL) within 72 hours if necessary?”
Reputational and Client Impact (The long-term cost)
24 hours of silence can destroy years of trust.
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The Crisis Communication Question: “If our network is down (often including emails and VoIP telephony), how do we inform our priority clients, suppliers, and employees? Do we have an ‘offline’ emergency contact list?”
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The Client Trust Question: “Which critical clients are waiting for a delivery or service today? What is the risk of them leaving for the competition following this one-day ‘radio silence’?”
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The External Image Question: “If the incident becomes public (leak on social media, trade press), what is the impact on our employer brand and our image of reliability?”
The Leader’s Ultimate Question: Resilience
“How do we know it will only last 24 hours?
“Do we have the diagnostic capabilities to quickly confirm that the attack is contained and that our backups are healthy and restorable within a day?”
If you cannot answer the majority of these questions today, a simple one-day outage will not just be a technical incident, but a major managerial crisis. Please act now and contact a cybersecurity expert like 3TS. Together we’ll greatly enhance your organization strengthen its defenses, reduce risks, and align with internationally recognized best practices.